I have had the worst luck with cell phones lately. I am currently on my 4th phone since Christmas. I bought a Samsung Fascinate in December and loved it but then in April it stopped working correctly after it did an update. I took it to the Verizon store and the guy told me that I needed to send it in a get another one. Well of course the one they sent me was a refurbished phone which was fine. Until the day I get it in the mail and it doesn't work. So I spend hours and hours having wonderfully civil and nice conversations with the lovely people at Verizon and finally they say they will send me a different model phone. Which was the Incredible 2. Which also didn't receive incoming calls. Perfect. After more lovely conversations I end up having to purchase another phone which is how I ended up with my current phone... an IPhone.
Except for when the IPhone comes this week (which it is a new one) it won't activate. So after another 3 hour conversation I am without a phone until I can go to the Verizon store the next day and have them activate it in the store. Which I do. And imagine my surprise when the salesman picks up the phone and calls the same number that I had the night before and gets my phone activated in five minutes. Ummm, why couldn't you have done that for me the night before? Ugh. At least for the moment I have a phone that works.