Thursday, July 21, 2011

Can you Hear Me Now?

I have had the worst luck with cell phones lately. I am currently on my 4th phone since Christmas. I bought a Samsung Fascinate in December and loved it but then in April it stopped working correctly after it did an update. I took it to the Verizon store and the guy told me that I needed to send it in a get another one. Well of course the one they sent me was a refurbished phone which was fine. Until the day I get it in the mail and it doesn't work. So I spend hours and hours having wonderfully civil and nice conversations with the lovely people at Verizon and finally they say they will send me a different model phone. Which was the Incredible 2. Which also didn't receive incoming calls. Perfect. After more lovely conversations I end up having to purchase another phone which is how I ended up with my current phone... an IPhone.
Except for when the IPhone comes this week (which it is a new one) it won't activate. So after another 3 hour conversation I am without a phone until I can go to the Verizon store the next day and have them activate it in the store. Which I do. And imagine my surprise when the salesman picks up the phone and calls the same number that I had the night before and gets my phone activated in five minutes. Ummm, why couldn't you have done that for me the night before? Ugh. At least for the moment I have a phone that works.


The Anglin Family said...

I know you you feel! I am sure every time I walk into the local Verizon store they run from me! I switched from At&T in November to Verizon and gave up my beloved iPhone and got an Incredible. It quit working and I have gone through two more that have had the same problem. Finally got a replacement phone last week and I dropped it and cracked it yesterday. Oops. Hope you love the iPhone!

Jaclyn said...

Oh no! I had a similar story which is also how I ended up getting the iPhone. I finally gave up on the cheaper phones and bit the bullet and bought the expensive one. Honestly though, I LOVE my iPhone and couldn't live without it! Hopefully you don't have any problems with your new phone.

Mallory said...

I have the Samsung Mesmerize, which is exactly like the Fascinate. My will not ring on occasion, just vibrate. I took it in and they updated it and the darn thing went crazy! I am on my 3rd one and it still doesn't ring half the time, but I have given up!